Too Tired? Too Anxious? Need More Time? We’ve got your back.
ASSIGNMENT INSTRUCTIONS:
300- 500 words, APA 7 format, in-text citation, Use at least three (3) scholarly references to substantiate your work. Please write in the present tense. Please provide a copy of all references used.
**I have attached a sample assignment for reference for week 4
Assignment Description
Quality Tactics and the Logistics and Supply Chain Functions (300–450 words)
following quality management tactics:
Establishing customer expectations
Designing quality
Defining metrics
Mistake-proofing
Kaizen
Six Sigma
Out of the six quality management tactics, what rational recommendations of quality strategies you would like the company to implement and why. -Minimum 3 from the list.
Identify and explain what tools are applied externally with vendors
Include your cited references from three new sources
HOW TO WORK ON THIS ASSIGNMENT(EXAMPLE ESSAY / DRAFT)
Enhancing Quality Management in Logistics and Supply Chain Functions: Rational Recommendations and Applicable Tools
Quality management is an essential aspect of logistics and supply chain functions that directly impacts customer satisfaction and the overall success of a company. The following essay will discuss the six quality management tactics and provide rational recommendations of quality strategies that companies should implement to enhance their logistics and supply chain functions. Additionally, this essay will identify and explain the applicable tools externally with vendors.
Establishing Customer Expectations Establishing customer expectations is a crucial quality management tactic that ensures customer satisfaction. Companies can establish customer expectations by identifying their customers’ needs and preferences and aligning their logistics and supply chain functions with those expectations. For example, companies can use surveys and focus groups to identify customer needs and preferences and then use that information to tailor their supply chain functions to meet those expectations.
Designing Quality Designing quality is another important quality management tactic that focuses on designing products and services that meet or exceed customer expectations. This tactic involves using high-quality materials, designing products that are easy to use and maintain, and ensuring that all products and services are tested before being released to customers.
Kaizen Kaizen is a continuous improvement quality management tactic that focuses on making small, incremental improvements to a company’s logistics and supply chain functions. Companies can use Kaizen to identify and eliminate waste, streamline processes, and improve efficiency. This tactic is particularly useful in logistics and supply chain functions, where small improvements can lead to significant cost savings and improved customer satisfaction.
Mistake-proofing Mistake-proofing is a quality management tactic that focuses on identifying and eliminating errors and mistakes in logistics and supply chain functions. Companies can use mistake-proofing to identify and eliminate errors in processes, procedures, and equipment, which can lead to improved efficiency and reduced costs.
Recommendations for Quality Strategies Based on the above quality management tactics, the following recommendations can be made for quality strategies that companies should implement:
- Establish clear and concise customer expectations by conducting surveys and focus groups to identify customer needs and preferences.
- Design high-quality products and services that are easy to use and maintain and have been thoroughly tested before release.
- Implement Kaizen as a continuous improvement process to identify and eliminate waste, streamline processes, and improve efficiency.
Tools Applicable Externally with Vendors Companies can use several tools externally with vendors to enhance their logistics and supply chain functions. These tools include:
- Vendor Scorecards: Vendor scorecards can be used to evaluate vendor performance in areas such as quality, delivery times, and customer service.
- Supplier Relationship Management: Supplier relationship management focuses on building strong relationships with vendors to improve communication and collaboration, reduce costs, and enhance overall performance.
- Collaborative Planning, Forecasting, and Replenishment (CPFR): CPFR is a process that allows companies and their vendors to collaborate on planning and forecasting, which can lead to improved inventory management and reduced costs.
Conclusion In conclusion, quality management is an essential aspect of logistics and supply chain functions that directly impacts customer satisfaction and a company’s success. By implementing quality strategies such as establishing clear customer expectations, designing high-quality products and services, and implementing Kaizen, companies can improve their logistics and supply chain functions. Additionally, by using tools such as vendor scorecards, supplier relationship management, and CPFR, companies can enhance their relationships with vendors and improve overall performance.
Too Tired? Too Anxious? Need More Time? We’ve got your back.