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ASSIGNMENT INSTRUCTIONS:
For your Week 3 IP, you will complete a case study analysis. Select a company that recently used a consultant for a case study. Use the case study to analyze the consulting process. Include responses to the following questions in your case study analysis:
What was the identified organizational problem?
What was the scope of work performed?
What did the consultant recommend to solve the problem(s)?
How did the consultant conduct an organizational diagnosis?
How did the consultant collect valuable data?
How did the consultant build client relationships?
How did the consultant overcome resistance?
Did the consultant operate ethically?
Did the consultant follow professional standards for consultants?
What were the results of the changes implemented?
What was the company’s return on investment after hiring the consultant?
How did the company evaluate the impact of the work performed?
HOW TO WORK ON THIS ASSIGNMENT (EXAMPLE ESSAY / DRAFT)
Introduction
- A brief overview of the purpose of the essay
- Overview of the company selected for the case study analysis
II. Identifying the Organizational Problem
- Description of the problem that led the company to seek out a consultant
- Explanation of why the problem was significant for the organization
III. Scope of Work Performed
- Overview of the tasks and responsibilities taken on by the consultant
- Discussion of how the scope of work was defined and agreed upon with the company
IV. Recommendations to Solve the Problem
- Description of the recommendations made by the consultant
- Explanation of how the recommendations addressed the organizational problem
V. Conducting an Organizational Diagnosis
- Overview of the methods and tools used by the consultant to diagnose the organization
- Discussion of the data collected and analyzed during the diagnosis
VI. Collecting Valuable Data
- Description of the data collection methods used by the consultant
- Explanation of how the data was used to inform the recommendations made
VII. Building Client Relationships
- Overview of the consultant’s approach to building relationships with the company
- Discussion of the importance of building strong client relationships in consulting work
VIII. Overcoming Resistance
- Explanation of any resistance encountered by the consultant
- Discussion of how the consultant addressed and overcame resistance
IX. Ethical Operations
- Explanation of the consultant’s ethical considerations and obligations
- Discussion of how the consultant maintained ethical standards in their work
X. Professional Standards for Consultants
- Overview of the professional standards and guidelines for consultants
- Discussion of how the consultant adhered to these standards in their work
XI. Results of Changes Implemented
- Description of the changes implemented as a result of the consultant’s recommendations
- Explanation of the impact of these changes on the organization
XII. Company’s Return on Investment
- Discussion of the financial benefits realized by the company as a result of hiring the consultant
- Explanation of how the company calculated the return on investment
XIII. Evaluation of Work Performed
- Overview of how the company evaluated the impact of the consultant’s work
- Discussion of the methods and tools used to evaluate the consultant’s performance
XIV. Conclusion
- Summary of key findings and insights from the case study analysis
- Discussion of the importance of effective consulting processes in organizational development and change.
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